Whistleblowing Policy

1.0 Policy Statement

Maybank Investment Banking Group Philippines (“MIBG PH”), a subsidiary of Maybank Investment Banking Group (“MIBG”), is committed to the highest standard of ethics and integrity in its conduct of business and operations. As part of this commitment, MIBG PH has in place an avenue for disclosure of any improper conduct.


2.0 Objectives of this Policy

The objective of this policy is to ensure that all employees and members of the public have access to secured channels to make disclosures on any improper conduct by any member or representative of MIBG PH, with the assurance that there will be no repercussion against them so long as the report are made in good faith.

3.0 Scope

Improper conduct includes, but is not limited to:
a. Bribery and corruption;
b. Fraud, theft or embezzlement;
c. Abuse of power by an employee;
d. Conflict of interest;
e. Breach of MIBG PH policy and procedure;
f.  Failure to comply with legal and regulatory obligations;
g. Unauthorised disclosure of customer information;
h. Breach of Maybank Group Code of Conduct; and
i.  Concealment of any of the above.

Any person who is aware of, or has reasonable grounds to suspect that, any improper conduct has been committed by an employee or representative of MIBG PH can make a disclosure.

4.0 Disclosure Channels

Disclosures can be made via email or regular mail as the following:

Channel Address




Malaysia: P.O. Box 10060, GPO Kuala Lumpur, 50704 Kuala Lumpur

Philippines: Compliance Department, Maybank Securities, Inc., 17/F Tower One & Exchange Plaza, Ayala Triangle, Ayala Avenue, Makati City, Metro Manila, Philippines

Whistleblowers are encouraged to include the following information in the disclosure to facilitate investigations:

a. Name of person(s) involved;
b. Date and time of the event;
c. Nature of the event;
d. Witness to the event, if any; and
e. Evidence of the event, if any


5.0 Confidentiality and Protection of Whistleblower

The identity of a whistleblower who made a disclosure in good faith will be kept confidential and will only be disclosed on a strictly need-to-know basis. Employees who whistleblow in good faith will also be protected by MIBG PH from any repercussion.

6.0 Deliberation of Whistleblowing Reports

6.1 Any whistleblowing reports received by DRs will be required to be escalated MIBG PH Compliance team for investigation. However, if the reports are made against the Chief Compliance Officer, MIBG, the respective DR receiving the whistleblowing report may escalate the report to MIBG Internal Audit to conduct the investigation.

6.2 Upon completion of the investigation, MIBG PH Compliance / Internal Audit will escalate to the Audit Committee of the Board (“ACB”) at MIBG PH for deliberation.

6.3 The ACB is chaired by an Independent Non-Executive Director and provides avenue to ensure that any reports or disclosures made via the whistleblowing channels are accorded with adequate attention, independence, investigation and remedial action, where necessary.


Hong Kong India Indonesia
Malaysia Philippines UK
Singapore Thailand
USA Vietnam